Execute
Accountability
When expectations are clear, there is little room for disappointment. This kind of accountability starts from the top down. Are the department goals and programs in line with corporate strategy? Are product requirements in line with market needs? Is every individual working toward the right goal? In order to answer yes to all of these questions, expectations and plans must be laid out and reinforced throughout execution.
Iterative Review
Quality testing a product may seem obvious, but reviewing the plans and processes to check that each work flow trajectory is still aiming toward the correct target is critical to overall success. Routine management plan checkups can stop big issues in their tracks, or at the very least, give the team more time to implement a solution.
Contract Management
Ensuring that vendors coordinate and deliver to expectations are only the basics, take vendor management to a new level and leverage those contracts to streamline production, cut costs and creatively leverage cash flow.
Risk Management
Water cooler risk managers often identify low hanging fruit. Real risk management will take anxiety inducing scenarios, break them down into realistic likelihoods and pro-actively design a solution or work around, so that, when the "unthinkable" happens, the team can pull the solution off the shelf and proceed without a hitch.
Communication
The single most critical success factor to every endeavor is communication. It is just as important to keep everyone up to date with the right information as it is to make sure they keep each other informed. Communication is a delicate art that requires different approaches for different audiences. Leveraging your communication systems and cultivating the teams interpersonal skills will streamline activities, improve quality and keep everyone happy in the process.
Team Development
The definition of a "team" is two or more individuals dynamically interacting toward a common goal. Extending an individual's sense of teamwork beyond their immediate cohorts requires connection with the greater team goal. Keeping the strategic mission a factor of planning, quality and execution extends that team concept, just like taking into account working conditions in planning. These connections need to flow both directions.
Corporate Asset Development
What exactly are your corporate assets? How are you leveraging them? Transition a good idea into an organizational reality. As the Virtuoso team executes they enrich an organization with new perspectives, techniques, processes and models. The conclusion of the engagement always includes feedback on what's working and from what the organization could benefit.